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 Installing and Registering to ICQ for New Users
To Install the ICQ program and register to the ICQ service, for first time users, follow these steps:
- Close down other applications that may be running on your computer.
- Make sure you are connected to the Internet.
- Browse your computer to the location you saved the ICQ installation file, icq2000b.exe
- Double-click on the file icq2000b.exe to begin the installation process.
Windows NT Users: Please make sure you have administrative rights before you begin the installation.
- After installation is completed, follow the Registration Wizard instructions on your screen.
- Wait for the registration process to finish. The ICQ program will open on
your desktop in Simple Mode displaying a green online status icon.
- You may begin to add users to your Contact List or, first check out the ICQ Beginners Tour.
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| If you have difficulty with the Installation process, please contact us. |
Installing and Registering to ICQ for Existing ICQ Users:
- Close down other applications that may be running on your computer.
- Make sure you are connected to the Internet.
- Browse your computer to the location you saved the ICQ installation file, icq2000b.exe
- Double-click on the file icq2000b.exe to begin the installation process.
- Wait for the installation process to finish.
- If you were using previous versions of ICQ, ICQ will automatically go through a database conversion process. When done, ICQ will launch
and you will be able to use ICQ as before.
Learn how to back up your Database.
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| If you have difficulty with the registration process, please review the Registration Troubleshooting pages or our Technical Support pages. |
Installation Troubleshooting
Veteran users: Make sure you back up your Contact List before you begin.
First time installers:
To install ICQ, locate the installation file (icq2000a.exe) on your hard disk and double click on it.
Windows NT Users: Please make sure you have administrative rights before you begin the installation.
Follow the installation wizard to select a folder for ICQ (default settings recommended), and continue. You may need to shut down your computer and restart it when the installation process is complete.
Common problems
- Missing DLL files
- Fatal Exception errors during installation
If you encounter a missing DLL file error, we recommend you download again. The full installation file contains all the necessary DLL files for ICQ.
Fatal Exception errors usually occur if you are running the installation while other applications are running. Please shut down all open applications but leave the Internet connection open. Run the installation again, and continue to register your copy to receive your own ICQ number.
Continue to Registration Help
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