ICQphone - ICQ Pro Tour

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ICQ Pro Tour - Advanced Mode: ICQ Phone

ICQ is proud to present ICQphone, which is our low cost, high quality product for direct voice communications.
ICQphone now makes it possible for users to initiate and participate in PC-to-PC calls, PC-to-Phone and Phone-to-Phone calling card calls. By using the Internet to carry the call over the widest distances, we have brought rock-bottom prices, premier service and communications freedom to ICQ users around the world.

Making a Free ICQ PC-to-PC Call

Click the person on your ICQ Contact List you wish to call.
Select ICQphone or click the phone icon alongside the user .
Click Send PC to PC Call to send an Online PC-to-PC call request.
Once the other side has accepted your request you may talk as much as you like.

The ICQphone PC-to-PC calls are FREE. Please note that sending a PC-to-PC call request will enable the recipient to view your IP address.

ICQphone System Requirements

Windows 95, Windows 98, Windows 2000, Windows ME, Windows NT 4.0, Windows XP Home Edition and Windows XP Professional
Pentium PC 100 MHz or higher
16 MB RAM
28.8 kbps modem or higher
PPP Internet Connection
Sound Card
Microphone and Speakers or Headphones with microphone

Making a PC to Phone call

To make a phone call from your ICQ to a regular telephone or from a telephone to another ICQ user, you need to have an ICQphone account.

Launch ICQphone by:

Click the Services button.
Select ICQPhone.
Select Launch ICQPhone Client.
dial the phone number you wish to call, including the area code and country code if necessary.

ICQ Phone Charges

ICQphone is free. The software inside the ICQ client provides you with numerous free services and enables you to communicate with your online friends over the Internet at no cost.

Charges apply only to toll PC-to-Phone calls. These charges accrue on a per minute basis, at rates substantially lower than telephonic communications, up to 95% less!

The PIN and the secret question

Upon registration of your ICQphone account, you select a PIN (Personal Identification Number). It is used to confirm that you are placing a call or using a given service. You will be prompted to enter your PIN each time you use ICQphone.

Your Secret Question is a question you designate at registration that enables us to identify you in the event you forget your PIN or want other information regarding your account. It is used much the same way banks and credit card companies do to confirm the identify of a person calling about an account.

If you forgot your PIN and can't use your ICQphone software, contact us at support@ICQphone.com or through 1-888-376-2873 (from US). Your account number and a new PIN will be sent to your email address on file.

Privacy Options with ICQ

You can learn all about setting ICQ privacy and security preferences at http://www.icq.com/support/security/index.html

If your internet provider or system administrator is using a proxy server or has a firewall set up your ICQphone may not work. You can check your connection by doing the following:

Click Services.
Select ICQphone.
Choose Preferences.
Click on the Settings tab.
Click on the Setup Wizard button.
Click Next until you get to Network and Firewall testing window.

In certain cases, if you are behind a firewall in a LAN or an intranet network, and you are not able to communicate with users outside your firewall, you may still be able to use ICQphone inside your Network.

ICQphone can be used between parties on the same private network. However, you cannot call into or out of the private network with ICQphone.

For additional Assistance

Click through our online help section for the specific topic you are looking for.
Call customer service at 1-888-376-2873 (toll free within the US or from your PC).
Send us your question using our online form or e-mail support@ICQphone.com.

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